It is no secret that nonprofit organizations had to think and pivot quickly when the COVID-19  pandemic hit us in 2019. Several of them had to quickly make plans for a rapidly changing scenario. 

From a large number of vulnerable people falling sick to growing mental health challenges to clinics shutting down, these nonprofits had their work cut out for them.

Many of them quickly pivoted to providing telehealth to communities in need of healthcare.

Telehealth Removes the Barrier of Travel

For healthcare providers and patients alike, traveling even small distances during the height of the pandemic wasn’t possible. By using technology solutions like hotspots for nonprofits, organizations were able to keep their communities connected to their doctors and nurses. 

By providing internet access for telehealth to both providers and patients, these nonprofits were able to ensure that individuals received the care they needed without having to risk exposure to more diseases.

Telehealth Allows Patients to Be More Flexible

We are all familiar with running a few minutes behind for a doctor’s appointment and learning that we will need to reschedule. While this may be a minor inconvenience for some, it can be a time and cost burden for others. Not to mention an added logistical issue for nonprofits delivering healthcare services.

Since telehealth is virtual, patients are less likely to not be able to keep their appointment time. Even if they need to reschedule, it is easy to do so since they can be more flexible with their time and location. 

By being location-agnostic, telehealth empowers patients to set up appointments according to their own schedules. 

Telehealth Reduces the Burden on Emergency Rooms

Nonprofits working in the healthcare space know that not only are emergency rooms overburdened, but they are also expensive. By providing their communities the option to use telehealth services, nonprofits help emergency rooms reduce traffic while also ensuring they manage their budgets well.

Telehealth Helps Patients Take Control of Their Health

Most nonprofits are familiar with their clients missing their doctors’ appointments. There can be many reasons for this including low motivation levels, the inability to organize time, and an unclear understanding of medical concerns and terms. 

By providing telehealth services, nonprofits can involve their clients more deeply and help them take responsibility for their health. By making healthcare records and access to doctors more easily available, telehealth motivates individuals to better manage their illnesses and chronic conditions. 

Telehealth Increases Seniors’ Access to Healthcare

Nonprofits that work to provide care to community seniors understand the many challenges their clients face. Lack of transportation, absence of primary caregivers, and difficult to understand medical information are just some of the reasons seniors may find it tough to access quality and consistent healthcare.

By delivering telehealth options, nonprofits remove many of these barriers resulting in better healthcare for seniors.

Telehealth Allows More People to Get Mental Healthcare

The Covid-19 pandemic upended life as we knew it. Losing loved ones, feeling isolated, and dealing with the effects of a new illness left many of us in a state of despair. It is no surprise that as a whole our mental health was on a downswing.

This was especially true for vulnerable and at-risk students who also had to stay home from school. In the absence of their regular support groups, young and old alike recognized their mental health suffering.

In this scenario, nonprofits helped their clients connect with mental health professionals via telehealth. By offering virtual visits, people were able to speak with healthcare providers from the comfort and privacy of their homes and receive the support and care they needed. 

True to their collective mission of uplifting communities, many nonprofits successfully used telehealth as a way to advance healthcare equity. 

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